Dear Friends,
It has been the practice at our Post Offices to destroy or tear it half or detain the Acknowledgement Card attached with REGISTERED POST, when RL was refused/unclaimed after intimation and RETURNED TO SENDER.
Are you feel the above practice is Correct ?
Definitely INCORRECT. In many of the complaints, sender
is asking his/her AD card, while the RL was returned as refused and unclaimed. The AD cards are required to be returned to sender, as for AD card, sender has paid fee. Consumer Courts are viewing as a Deficiency in service, in cases of non return of AD card with article (RL) so returned.
The following is the rule position :
" If an acknowledgement is brought back by the...