President conveys his appreciation and admiration for India’s unparalleled postal network.

Shri Pranab Mukherjee, the President of India held a meeting with Shri Ravishankar Prasad, Minister for Communications and IT at the Rashtrapati Bhavan on 20th May 2016, in which the central topic of discussion was the ongoing transformation of the postal network. The President enquired about the modernisation project, and was happy to learn about how the induction of IT was making service delivery at post offices contemporary. He also used the occasion to convey his fondness and admiration for the postal network to the postal staff, through the Minister.

Details of this interaction with the President were revealed by Shri Prasad himself, during his keynote address on 22^nd May 2016, at the Conference of the Heads of Postal Circles at Hyderabad.

There have been a few other occasions in the past also when the Department has had the opportunity to benefit from President Mukherjee words of guidance and came in for praise from him. While inaugurating an international postal event at New Delhi’s Vigyan Bhavan in 2013, he had commended the unparalleled network of the Post Office and advised that there is a huge scope for postal services to be engaged in e-commerce, and that it should capitallise on the rising demand for such business products. On that occasion, he had also highlighted the need to move with the times, and said that globalization and easier movement of workforce across nations have opened a great window of opportunity for the postal sector in parcel and money remittance businesses. Further, he had emphasised that worldwide, postal administrations enjoy the trust of people and advised that the Post Office must leverage this and other strengths to provide improved quality of service to the people.

It is no surprise then that hearing from the Minister about developments like the networking of post offices, postal savings coming on a CBS platform and the Post Office preparing to set up a Payments Bank would have been a matter of satisfaction for him. His sending a message a message to the postal staff through the Minister is a rare gesture, which is sure to inspire them to higher standards of service delivery.

The words of appreciation from the President represent the increasing significance of the Postal network in the national mainstream and in public perception. With it also comes a higher responsibility for the management and staff of India Post, the responsibility of living up to the expectations of the country’s First Citizen.