As a pilot phase Department of Post has started using solar powered, biometric
hand-held devices in rural post office with connectivity along with the
application software in selected circles viz. Bihar, UP and Rajasthan. This
move was the outcome of Rural ICT project declared by the Government of India.
Following
re the important features or benefits of Hand-held device supplied to Branch
Post Offices.
1.
Electronic transactions- Booking and delivery of Speed Post, registered mail,
money orders, sale of stamps and postal stationery will be done through these
devices and paper receipt shall be generated
2.
Instantaneously thereby eliminating chances of overcharging and other problems
associated with manual transactions. Savings Bank deposits & withdrawals,
PLI/RPLI premium deposits and loan/claim payments will also be done
electronically on these devices.
3.
Immediate uploading of transaction data and financial reconciliation- Using
mobile connectivity, data pertaining to all transactions done on the hand-held
devices shall be uploaded onto the central server. E-Money order will reach the
destination post office instantaneously unlike present day where the money
order is digitized at the nearest computerized Post Office and leads to delay
in delivery. All financial transactions shall also be reconciled immediately
without any manual intervention and Cash on Delivery amount collected in the
village shall be immediately credited to the account of e-Commerce Company.
Similarly the artisans would be able to fulfill e-commerce orders and receive
immediate payment for their sold products online. This will have a positive
impact on the overall economy of the villages.
4.
Automatic track and trace- Speed Post and Registered letters/parcels and money
remittances will be trackable at the Branch Post Office level and
booking/delivery information will also be uploaded to central server
immediately.
5.
Fraud and leakage elimination- As Savings Bank and Postal Life Insurance
transactions will be done on a real-time basis and through immediate generation
of receipt and voice message, chances of fraud would be eliminated. Biometric
authentication of MNREGS and social security beneficiaries at the time of
pay-out would also reduce leakage in the schemes
6.
Post Offices as Common Service Centres- Branch Post Offices shall be able to
work as Common Service Centres and offer services such as Railway Reservation,
online bill payment for electricity and water utilities, mobile and DTH
recharge, insurance policy premium payments & transactions for partner
banks/insurance companies/mutual funds etc,
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