Wednesday, 4 January 2017

What Is CSI ? What Is Going To Happen In The Future In Post Offices

Hello Friends,
A warm welcome from team of PO Updates. We wish you a happy and prosperous new year to all. Hope you are all doing well.

We have seen how Finacle was implemented in Post Offices. It was all chaos. No proper training was given to staff at ground level. Many people have suffered. Some people even committed suicides while some people died of heart attacks. Our friendly old customers started being angry with us. Some customers even beat our staff.

Many senior staff opted for voluntary retirements, while non SB staff didn't even came to SB counters side in fear.
Let us ask ourselves, do we really need to worry about the work at office. Not because we cannot work, but some new software ruining our work flow. Who should be blamed here? Who is the reason for all this non sense which happened in the counter in the last one year?

Well, its not important whom should be blamed. Because a new software implementation is going to take place in post offices very soon.

While everyone was suffering so much because of finacle, we wanted to help. We have worked out hard and prepared material which you can use for your daily work. Team of PO Updates worked very hard to help you.

1. We have started this blog and created an online repository of step by step procedures for more than 300 transactions in Finacle.

2. We have created a book of all these transactions called PINEAPPLE. More than 15000 people downloaded it and used it for doing transactions in their office as per our records. Whenever we go to any office we feel proud when we see people doing transactions using Pineapple.

3. We have provided our staff with finacle online training. Even though we stopped the training due to time constraint we are proud to say more than 3000 people have enrolled for the training.

4. We have provided a mobile app, created a facebook page and tried to reach you, tried to give you instant information about any important changes or updates.

While we are happy we could help you, we see a new problem is developing. CSI IS COMING. Within a short period (less than 6 month from now) all offices in India are going to be migrated to CSI.

Now everybody have to be very careful here because there is no escaping from CSI. Finacle caused problems only to SB counter staff. Now SB staff will be doing their work with ease and all the other staff will be crying.

No we should not cry anymore. Let's be ready for CSI.
 

What is CSI?

Core system Integrator or in short CSI is a new software which will replace our legacy meghdoot modules completely.

Yes all software which we are using now like Meghdoot Point Of Sale, Treasury, Sub Accounts, Accounts and Accountant module will be replaced by

1. CSI Point Of Sale
2. CSI Back Office and
3. SAP

All our day to day transaction will be done using the above three new software only. These new software are developed by TCS and trust me they have done a great job. They have brought everything under one roof.
Not only operational post offices, but administrative offices like divisional offices, regional and circle offices must use CSI SAP module to do their daily works. 
Every thing is well organised in this new software. But the learning curve is a little steep. Counter operations are all bit easy but when it comes to the SAP part, things get really rough.

Our day to day work in sub offices is mostly done using CSI Point of Sale (PoS) and CSI Back Office softwares only. Recently we have posted some screenshots of the PoS module on our blog, you can have a look of them here

With the help of these new products which we are going to use soon, our work will greatly reduce.
The duplication of work which we had to do will now completely be gone. Previously, whatever transactions we do at sub offices, were again had to be done at HO using Sub accounts and accounts module, the same transactions are to again accounted for in Circle Offices and again at the directorate level.

This repetition of work will completely be gone. Since all the transactions which take place at Sub offices or even branch offices will be stored in a central location and hence need not fed again in the system.We haven't got the official confirmation but, we think that there will not be any more SO daily accounts, schedules and stuff any more. Just do your work, tally the money and go home. Isn't it great? Yes absolutely.

But the only problem is getting used to the new software. No problem, just keep following our blog and you will be doing good.

In the next article we will be looking at what is CSI Point Of Sale and CSI Back Office modules and we will start learning how to use them in our offices.

Until then, have a great time.

Courtesy : PO Updates.

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