Monthly pension slips along with break up to pensioners

Provide monthly pension slips along with break up to pensioners/ family pensioners.: CPAO's instructions to Bank

GOVERNMENT OF INDIA

MINISTRY OF FINANCE

DEPARTMENT OF EXPENDITURE

CENTRAL PENSION ACCOUNTING OFFICE

TRIKOOT-II, BHlKAJICAMA PLACE,

NEW DELHI-110066

CPAO/IT & Tech/Simplification/11( Vol-IV)/2016-17/49

12.06.2017

Office Memorandum

Subject:- Problems being faced by the pensioners / family pensioners regarding credit of pension amount into their Bank Accounts.

Attention is invited to CPAO's OM NO. CPAO/Tech/Bank Performance/2015-16/60 dated-14.06.2016 for better pensioner services by banks and minimize grievances/complaints from pensioners related to pension payments. Inspite of issuing frequent instructions, number of representations are received from pensioners/family pensioners experiencing difficulties relating to delays and incorrect amount of pension being credited in their bank accounts. The pensioners have also complained about the recovery of excess amount from their bank accounts.

All measures should be taken for efficient pension delivery to avoid such grievances and Heads of CPPCs and Heads of Govt. Business Divisions are again requested to provide monthly pension slips alongwith break up to pensioners/ family pensioners and invariably at the time of commencement of pension and thereafter whenever there is a change in the quantum of pension.

This issues with the approval of the competent authority.

sd/-

(Krishna Sharma)

Sr. Accounts Officer (IT & Tech)

To,
1) Heads of CPPCs of Banks
2) Heads of Government Business Division of Banks

Retiring Employees Can Check their PPO Status online

Retiring Employees Can Check their PPO Status online

The facility of checking the PPO Status and pension service is available online on  Web Responsive Pensioners’ Service.  Central Government Employees, who are retiring and whose pension papers are submitted on "Bhavishya" Application, now can check their PPO Status online.  "Bhavishya" is now mandatory.

Pension Processing Status Tracking : Retired and retiring pensioners can track status of their pension cases of both new as well as revision like date of receipt of their cases in CPAO and date sent from CPAO to the Bank. To track the pension status, in respect of retired government employees, PPO numbers, date of birth and date of retirement/date of death are required. For retiring employees, PAN number and date of retirement is required.

o check your PPO Status online Click here